The role of social media in Saudi international students’ experiences of studying in the UK during the Covid-19 pandemic

Abstract

Social media are increasingly popular and prominent modes of communication, networking and information sharing in today’s society. Their use within higher education has also intensified in the last decade, but it was during the Covid-19 pandemic that social media arguably became especially significant.  This was particularly the case for international students.  Whilst the pandemic was an extraordinary and potentially exceptional event, it is important to understand the role, use and value of social media during this time from the perspective of the students themselves to ensure optimal and effective utilisation of this important medium by higher education institutions in the future.  The current study drew on qualitative semi-structured interviews with eight Saudi international students studying in the UK at the time of the pandemic, including those who remained in the UK and those who returned.  The findings indicated that social media provided international students with an essential means of communication and support, and was valued as a learning tool, but it was under-utilised by universities and there were important negative physical and mental consequences of increased social media use for many.  It is recommended that universities invest in this valuable resource to supplement existing educational measures, whilst also developing advice and guidance to facilitate its safe and effective use.